Content marketing is sprawling. At its core, though, it’s about:
- Written, visual and even audio content (think: blogs, videos, infographics, podcasts)
- Creating and sharing valuable, relevant and consistent content that attracts and engages a clearly defined audience
Content connects with people, making it a powerful marketing strategy to build your expertise and trust. (As long as you focus on being helpful vs. promoting yourself!)
Going about it, though, definitely takes some doing — as I’ve learned firsthand in 20 years of journalism and marketing writing. But it comes down to knowing your audience, creating a great content plan that speaks to them, listening to them and adjusting as you go.
This eight-step content marketing checklist breaks down the process, so you can create your own content plan (or find an agency to help you).
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1. Identify your target audience
Who are you talking to? You won’t know how to speak their language if you don’t know.
- Analyze your current customers’ demographics and behaviors. Use surveys for direct feedback and study competitors’ audiences.
- Research their pain points, interests and behaviors. Again, surveys help. Plus, identify concerns posted on social media. And use GA4 to track where they’re going on your website and what they’re engaging with.
- Create personas of your ideal customers. That includes key details like age, job role, goals, challenges, interests and preferred content formats.
2. Set clear goals
Content can take time to work. That said, there are measurable ways to track its progress.
- Define what success looks like. Is it lead generation (getting people to sign up for a newsletter or free trial)? Brand awareness (getting your name in front of people)? Or engagement (increasing comments, shares or interactions on social media)?
- Set measurable KPIs (key performance indicators) for these goals. For example, a common web traffic goal is 10-20% growth per year. You might aim for a 5-15% lift in comments on social media annually. For lead gen, track form completions or sign-ups.
3. Develop a content plan
Consistency is key — so a plan is essential to keeping your content organized and on track.
- Plan themes based on audience needs and business objectives. For example, if you’re targeting parents, “family budgeting tips” or “fun weekend activities” may resonate. Try “how-to guides” or “expert advice” to promote a service.
- Identify creators and a quality control process. Who will write the blog, make the reel, etc.? Establish a reliable roster. Use tools like Grammarly to help with editing.
- Create a realistic production schedule. Include time for brainstorming, writing, reviewing and posting. A blog might need a week for research, two days for writing, and a few days for edits. Pad the timeline for delays, especially with multiple contributors.
- Focus on variety. Include a mix of formats (blogs, videos, case studies, etc.) and channels for distribution (social media, emails, search engine ads).
4. Create that valuable content!
Good content delivers real value to your audience — often answers, insights or entertainment.
- Brainstorm topics. Collaborate with in-house experts for fresh ideas and insights, or interview them to add credibility.
- Do keyword research. Use tools like Google Trends or AnswerThePublic to discover what your audience is searching for.
- Ensure content is unique, insightful and speaks directly to your audience’s needs.
5. Be mindful of (ever-evolving) SEO
SEO (search engine optimization) ensures your content reaches the people searching for it.
- Keywords in the passenger seat. SEO isn’t just about keywords anymore — it’s about readability, and sometimes less is more. Use relevant terms naturally in your content, including headings, meta descriptions and URLs.
- Ensure mobile-friendliness and fast load times for better rankings.
- Use internal and external links when highly relevant. Google isn’t looking for a quota, so link to other sources only when they add real value or context.
6. Distribute your content across channels
It’s essential to meet your audience where they are (remember, that’s multiple places!).
- Start with your website. Publish on an easy-to-update platform like WordPress, Squarespace or Wix.
- Share content via email newsletters, social media platforms and digital ads.
- Leverage partnerships to expand reach. Collaborate with influencers or industry partners to tap into new audiences and boost credibility.
7. Engage with your audience
Show you care. Thoughtful interactions build relationships and keep people coming back.
- Respond to comments and questions on your content. That applies to social media, blog comments, email replies or even direct messages.
- Encourage sharing and curiosity. Ask questions or use calls-to-action (CTAs) that invite discussion.
- Try interactive content. Polls, quizzes, infographics and surveys can all boost engagement.
8. Measure how you’re doing and tweak
Dig into your results to understand what’s working — and refine what doesn’t.
- Use analytics tools. Regularly review Google Analytics, social media insights, etc. to measure your traffic, engagement and conversions.
- Track performance against your initial goals and KPIs.
- Continuously optimize based on data. Update old content, tweak distribution strategies or try new content formats.
Your content marketing strategy will evolve with time. As long as you focus on helping people first and answering their questions, you’re following the North Star.
Content can be complex. Looking for some support? Talk to us. Zoe Marketing & Communications has a content writing team with deep journalism experience.
Still exploring your options? These are solid next steps that answer common concerns:
Kim Kovelle
As Zoe Marketing & Communications’ content manager, Kim Kovelle brings over 20 years of writing and editing experience in metro Detroit. She has strong roots in community journalism and a knack for making complicated topics make more sense.